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Questions about FlooringFlow? We'd love to help.
Send us a message
Support Email
Business Hours
Monday – Friday, 8:00am – 6:00pm ET
Saturday, 9:00am – 1:00pm ET
Have a quick question?
Check the FAQ below before reaching out.
Frequently asked questions
- Do I need a credit card to start the Free plan?
- No. The Free plan is genuinely free — no credit card required to get started.
- Can I switch plans later?
- Yes, you can upgrade or downgrade at any time from your account settings. Changes apply on your next billing cycle.
- Is my data secure?
- Yes. Files and photos are stored securely on Amazon S3, and payments are processed through Stripe — we never store card numbers ourselves.
- How fast is support?
- Free and Pro plans get email support with replies within one business day. Team plans get priority support.